Terms and Conditions

Last updated: March 7, 2026

These Terms and Conditions ("Terms") govern your use of StorePilot (the "Service") operated by EN5 Ltd. ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Account Registration

To use the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information and to notify us immediately of any unauthorized use.

2. Use of the Service

StorePilot provides tools for managing e-commerce operations, including product management, order processing, and marketplace integration. You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

3. Connected Platforms

The Service allows you to connect third-party e-commerce platforms (such as Shopify and Amazon). You are responsible for complying with the terms of service of those platforms. We are not liable for any actions taken by third-party platforms or for any data loss resulting from changes to their APIs or services.

4. Data Ownership

You retain ownership of all data you submit to or process through the Service ("Your Data"). You grant us a limited license to use, process, and store Your Data solely for the purpose of providing the Service. We will not use Your Data for any other purpose without your consent.

5. Intellectual Property

The Service, including its design, features, and content (excluding Your Data), is owned by EN5 Ltd. and is protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service.

6. Payment and Billing

Certain features of the Service may require a paid subscription. Fees are billed in advance on a recurring basis. You agree to pay all applicable fees. We reserve the right to change our pricing with reasonable notice. Failure to pay may result in suspension or termination of your account.

7. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform scheduled maintenance, and the Service may experience downtime due to circumstances beyond our control. We are not liable for any losses resulting from service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, EN5 Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Termination

Either party may terminate these Terms at any time. You may terminate by closing your account. We may terminate or suspend your access if you violate these Terms or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases, and we may delete Your Data after a reasonable retention period.

11. Indemnification

You agree to indemnify and hold harmless EN5 Ltd. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please reach out via our Help & Support page.